Amazon Prime Not Working on Samsung TV? Here’s How to Fix It

Samsung TVs are a great way to stream content from popular streaming apps like Amazon Prime Video. However, sometimes these apps may stop working for various reasons. If you have been experiencing this problem, there are a few things you can try to fix it. Some of these include restarting the TV, resetting the Smart Hub, and clearing the cache. This article will provide a step-by-step guide for how to do all of these.

First, make sure your device has an internet connection. Check your router by unplugging it for a few minutes, then plugging it back in. It could be that the router is having trouble connecting to the internet, which can cause issues with many different apps. You can also call your internet service provider’s customer support line to see if they can help you resolve the issue.

Another possibility is that your Prime Video app amazon prime not working on samsung tv is out of date. It’s a good idea to update all of your apps on your Samsung TV regularly so they don’t become corrupt or outdated. To do this, simply press the “Smart Hub” button on your TV’s remote, go to the Featured tab, and select “Apps.” Once you’re in the apps menu, you can find the “Update All” option at the top of the screen. Then, choose the apps you want to update, including Prime Video, and click on “Update.”

In some cases, it may be that more than one device is logged into your Amazon account. This can cause problems with the Prime Video app, so you should deregister all of the devices on your account if it’s not working properly. You can do this by going to your account settings and clicking on the device list.

Oftentimes, the problems with Amazon Prime Video can be caused by a slow internet connection. You can try to improve your internet connection by resetting your router, calling your internet service provider’s customer support line, and clearing the cache on your Samsung TV. If you still can’t get the app to work, you should try reinstalling it or trying a different streaming service.

If your Samsung TV’s app store isn’t updating or you’re not getting any new updates, it might be because of an outdated version of the Prime Video app. Thankfully, you can easily fix this by performing a factory reset on your device. This will delete all files on your TV, so you’ll need to reinstall all of the apps and other files that were stored there.

To do a factory reset, you’ll need to use the Samsung remote and press the “Smart Hub” button. Then, you’ll need to enter the PIN (which is usually 0000) to complete the reset. Once you’re done, you can reinstall the Prime Video app and sign in again. After that, you’ll be able to watch your favorite TV shows and movies on Samsung Prime Video. You can even stream HD and 4K content with the app.